Overview
Features are available on desktop by default. Some are also available on mobile and browser extension.
Multi-language
200+ languages with auto detection and smart routing.
Platform Aggregation
Unify messages across major social/e-commerce platforms.
Real-time Bi-directional
Auto translate for both incoming and outgoing messages.
Glossary & TM
Import brand terms and reuse TM to ensure consistency.
Multi-engine
Parallel engines with failover and strategy routing.
Team & Sub-accounts
Role-based access, routing, analytics and QA.
Docs
Intro
YiTranslate helps cross-border businesses chat fluently with international customers via real-time translation for major social apps, 200+ languages, multi-instance, counters, broadcast and more.
Highlights
- ★ 20+ major social apps supported
- ★ Multiple engines: DeepL, Google, Microsoft
- ★ 200+ languages
- ★ Per-contact language settings
- ★ Multi-instance apps
- ★ Unlimited sub-accounts
- ★ Voice and image translation
- ★ Text and image quick replies
- ★ Broadcast and counters
- ★ AI auto replies
- ★ Customer profiling
- ★ Custom IP proxy
User Center
View account overview and quick access to common features.
Add Users
Invite members, assign roles and permissions.
Apps
Connect and manage social apps. Multi-instance and status at a glance.
Translation
Configure per-account or per-conversation language and routing.
Quick Replies
Text/image snippets to speed up responses.
Notes
Labels and notes to build customer profiles.
Broadcast
Group broadcast and lead generation with statistics.
AI Replies
AI-powered auto replies with templates and context.
Proxy
Custom IP proxy for different regions.
System
Global preferences, notifications and data configurations.
★ AI
Smarter understanding and generation for complex scenarios.
★ OCR
Recognize and translate text in images.
★ CRM
Consolidate customer info and conversation history.
★ Display
Flexible UI and themes for various environments.
Engines & Strategy
| Capability | Description |
|---|---|
| Multi-engine | Pick vendors by language/domain, with fallback and circuit breaker. |
| Glossary/TM | Terminology replacement and TM reuse ensure brand consistency. |
| Cost Control | Route by price/quality scores with quotas and limits. |
Security & Compliance
Transport Encryption
HTTPS/TLS with sensitive fields masked at rest.
Access Control
Least privilege, audit logging and role-based permissions.
On-prem
Enterprise edition supports private deployment.